Hotel El Refugio Arequipa ★★★★

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Hotel El Refugio | Arequipa | Perú

Putuco s/n (Carretera rural a Cabanaconde), Areq 01 Chivay, Peru

➤ Hotel El Refugio | Perú

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Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains.
Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms.

A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace.

El Refugio is ideally located 500 metres from Chivay’s bus station.
Couples particularly like the location — they rated it 8.7 for a two-person trip.

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Room choices in Hotel El Refugio Arequipa

Hotel El Refugio Arequipa Services

Internet No internet access available.
Parking Free private parking is possible on site (reservation is needed).
Bathroom Toilet paper, Bath or shower, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower
Bedroom Wardrobe or closet
View River view, Landmark view, Mountain view
Outdoors Outdoor furniture, Terrace, Garden
Room Amenities Socket near the bed
Activities Table tennis, Billiards, Games room
Food & Drink Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant
Reception services Invoice provided, Luggage storage, Tour desk
Entertainment and family services Board games/puzzles
Cleaning services Daily housekeeping, Ironing service Additional charge, Laundry Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, 24-hour security, Safety deposit box
General Shared lounge/TV area, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Heating, Packed lunches, Family rooms, Non-smoking rooms, Room service
Accessibility Upper floors accessible by stairs only
Wellness Sun umbrellas
Languages spoken English, Spanish

Hotel El Refugio Arequipa Terms and Conditions

Check-in From 13:00 to 20:00
Check-out From 05:30 to 11:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash Hotel El Refugio accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid.

Children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. Children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. Children 13 years and older are considered adults.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel El Refugio in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Hotel El Refugio

Hotel El Refugio

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Is WiFi available at Hotel El Refugio Arequipa?

No internet access available.

Is there free parking available at Hotel El Refugio Arequipa?

Free private parking is possible on site (reservation is needed).

What are the outdoor activities at Hotel El Refugio Arequipa

Outdoor furniture, Terrace, Garden

What languages are spoken at Hotel El Refugio Arequipa?

English, Spanish

What are the general services offered at Hotel El Refugio Arequipa?

Shared lounge/TV area, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Heating, Packed lunches, Family rooms, Non-smoking rooms, Room service

Are pets allowed at Hotel El Refugio Arequipa?

Pets are not allowed.

What is the check-in time at Hotel El Refugio Arequipa?

From 13:00 to 20:00

What is the check-out time at Hotel El Refugio Arequipa?

From 05:30 to 11:00

100% real reviews of Hotel El Refugio Arequipa

If you have any questions regarding the facilities or services provided at Hotel El Refugio Arequipa, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel El Refugio Arequipa
Lovely setting and comfy. Highly recommend.
Amazing setting and hot pools really nice. river is beautiful.
Getting in and out of town pretty expensive 20 soles each way. The restaurant was very average for price
10,0
Purpose of trip: Leisure trip
What was the highlight of Hotel El Refugio Arequipa
Exceptional
My stay at this hotel was nothing short of spectacular. Right from the start, I was greeted with the kind of hospitality that makes a traveler feel genuinely welcomed. The staff here are not just friendly; they go out of their way to ensure every guest feels special and well cared for. One of the most notable aspects of this hotel is its cleanliness. Every corner, from the lobby to the rooms, was spotless and well-maintained, creating a comfortable and inviting atmosphere. The hotel's garden is a true oasis. Beautifully landscaped and meticulously kept, it offered a tranquil space to relax and unwind. The care put into maintaining this area is commendable. Additionally, the ability of all staff members to communicate in English was a significant advantage. It made interactions smooth and ensured that my needs were understood and addressed efficiently. In summary, this hotel is a perfect blend of cleanliness, comfort, excellent cuisine, and outstanding service. I wholeheartedly recommend it to anyone looking for a top-quality stay. It's a place I'll certainly return to in the future.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel El Refugio Arequipa
A good place to relax when there are few guests. Close to the river and a good restaurant
Breakfast was fine, there was coffee, fruit, bread, eggs, etc It was close to the river. The thermal baths were relaxing. The staff was attentive. It was quiet except for some of the children of the other guests.
If there had been more guests, it would have been inconvenient to use the thermal baths. There was no one who was keeping the fire in the dining room going. It went out 3 of the 4 nights
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel El Refugio Arequipa
Relaxing stay, just what we needed after a day of touring Colca Canyon.
Beautiful, relaxing location with onsite private thermal springs. Attentive staff who assisted us with our luggage.
Location was remote, so plan to have your meals here. Food could be a bit better.

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